Drop in upload speed

Post by **shamus** » Wed Jun 17, 2015 1:06 pm

Any PlusNet FIBRE customers experiencing drop in upload speed in the last week or so
just put a new pc online and its running a 20% lesser upload speed--download is same as before

Post by **boatbuilder** » Wed Jun 17, 2015 1:16 pm

I think Trigger uses PlusNet, so maybe he can tell you next time he is on here. Is it standard broadband or Fibre?

Post by **nikkai** » Wed Jun 17, 2015 2:17 pm

I'm on plusnet which is BT and I haven't noticed any drop in speed but then I'm not on any super fast plan either
If you have changed the router or changed the internal router settings it could be that until the system sorts itself out

Post by **JustStu2** » Wed Jun 17, 2015 7:16 pm

I'm with Plusnet, and it's been sitting at around 10meg over the past couple of weeks. Usually around 15meg, but it's not affecting anything really.

Post by **shamus** » Sun Jun 21, 2015 12:27 pm

I am on Fibre 40/20 and was getting38/12.6 prior to new PC
now getting 37.5/10.2
I do not really notice any difference either but was wondering if plusnet was cutting me back as my numbers were solid beforehand or if there was another reason
I have rebooted my modem and router to see if that changes anything, also changed DNS manually this morning---no difference

Post by **boatbuilder** » Sun Jun 21, 2015 1:34 pm

I just had a look on Plusnet's website and for the package you are on it actually says the upload is 1.9 Meg. and the higher package is 19.5 meg. I thought that might be incorrect so went through the motions of having them check my line and did the first stage of placing an order to see what it came up with and it still said 1.9 Meg upload. This is what appeared on screen at that point so it may well be a very bad error on their part. If not then you are getting a good upload speed. Are you using ethernet for your connection or wifi, and which speed tester are you using?

Post by **Trigger** » Sun Jun 21, 2015 1:55 pm

I’m with PlusNet Broadband - 10 minutes ago I ran the ThinkBroadband tester - and got 18.9 - went to save - and hit the wrong key - oops! So ran it again - and got 5.7! So, something seems amiss! Up until about 3 months ago my speeds varied around 20 -24 - but then it settled at 19 - so they must have fiddled with something! The speed is much more than I need; my cousin (Crestview Drive) was regularly on 0.9 - so eventually changed to Fibre and now gets 19.
Nikkai: +Net isn’t BT per se - it’s owned by BT. It’s like Asda is owned by Walmart - but they don’t run it.

PS My upload speed is 1Mb - so slightly down.

PPS Just had phonecall from my neighbour who's with +Net and he cannot get online! "Curioser and curioser!" so am just about to go and see if I can help!

Post by **nikkai** » Sun Jun 21, 2015 2:15 pm

Hi Trigger, yes I know that BT own +net and Im sure I did not say that they did run +net

not that it any big thing as Im sure if you dug deep enough you would find a lot of companies are owned by others yet "run" themselves

Post by **Trigger** » Sun Jun 21, 2015 2:18 pm

nikkai - apologies if I got it wrong!

Just run the speed test again - and it's back to normal!!

Post by **shamus** » Mon Jun 22, 2015 4:51 am

using cat6 cable from BT master socket to modem and totally cat 6 wired thereafter-use wireless for phone and tablet

have used ookla/think broadband and +net---all give same--- did quiet line test -after about 6 tests on the SAME call a noise appears-might be intermittent noise ????

will just let it settle down again after the manual reboots of the last couple of days,-although they have had no detrimental effects, and see if speed picks up again
keeps us all busy
http://www.thinkbroadband.com/speedtest ... 1084489276

Drop in upload speed

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